[Frequently Asked Questions]

Frequently Asked Questions
What is BBUK Broadband?	Connecting to the Internet
Can I get it?	Software
What do I need?	Security
What does it cost?	Equipment
Getting Started	Home Networking
Ordering BBUK Broadband

Software

Q: Browsers: Can I use any browser?

Q: Email: Can I keep and use my current (non-BBUK) email address and use it with my BBUK Broadband product?

Q: Email: How do I get a web-based/free email address?

Q: Browsers: Can I use any browser?	Back to top
A: You can use most Internet browsers, such as Netscape Navigator and Microsoft Internet Explorer.
Q: Email: Can I keep and use my current (non-BBUK) email address and use it with my BBUK Broadband product?	Back to top
A: BBUK as standard provide you with a new email address ending in @bbuk.net. If you currently have a domain name, this can be transfered to ourselves.We recommend adding a domain name to your email, which will be totally transferable in the future and also give you multiple email addresses, ie, john@yourfamilyname.co.uk, anne@yourfamilyname.co.uk. If you currently use webmail accounts like Hotmail or Yahoo these will be available through our service. If you cancel your contract with your ISP, the ability to send or receive email may be suspended, or you may be able to receive email via your old email address but not be able to send it. Some ISPs do provide email services that can be accessed from BBUK Broadband. We recommend that you contact your ISP for information on whether their email will work or not.
Q: Email: How do I get a web-based/free email address?	Back to top
A: You can send and receive email from any web-based email account (e.g. Hotmail, Yahoo! Mail, Talk21) over BBUK Broadband.